At Creations by Lizzie, each creation is a unique, handcrafted piece made just for you. We take pride in the personalized touch that comes with custom orders. Here’s some important information regarding our ordering process:
Custom Creations
All orders placed with us are custom creations, crafted with care and attention to detail. We appreciate your understanding that the nature of handmade items means each piece is unique, and slight variations may occur.
Refund Policy
As our creations are made-to-order and tailored to your specifications, we, unfortunately, cannot offer refunds once production has begun. We believe in the quality of our craftsmanship, and we’re committed to ensuring you receive a piece that exceeds your expectations.
Changes to Your Order
We understand that plans can change. If you need to make any changes to your order, please contact us as soon as possible. Changes can only be accommodated if production has not yet begun. We want you to be thrilled with your purchase, and we’ll do our best to work with you to make any necessary adjustments.
How to Contact Us
If you have questions about your order, want to make changes, or need assistance, please reach out to us at [email protected] or use our contact form. Time is of the essence, so don’t hesitate to contact us as soon as you can.
We appreciate your support and look forward to creating something special just for you!